For orders placed with a Pearl Stylist, please contact your Pearl Stylist directly with any customer service needs.

For any inquiries or assistance with orders placed on the website or not placed through a Pearl Stylist, please contact customerservice@pearl.nyc or call 212-947-9204, Extension #3.

RETURNS & EXCHANGES

Should you need to make a return or exchange, Pearl by Lela Rose offers complimentary returns within 15 days of receipt. Simply pack up your items securely in the original packaging, affix the included prepaid shipping label and drop your parcel with the appropriate carrier.

If you wish to exchange an item for a different color or size, please return item(s) by following the above instructions. The new item will need to be purchased as a separate transaction.