If you wish to exchange an item from your purchase from Pearl by Lela Rose, please contact your Pearl Stylist directly to inquire about inventory availability within 15 days of the date your items have been delivered. Your Pearl Stylist will be in contact regarding the availability of your item and further exchange instructions. 

For any orders not placed through a Pearl Stylist, please contact customerservice@pearl.nyc to request an exchange.

Pearl by Lela Rose reserves the right to deny an exchange if the merchandise does not meet the return policy requirements or is requested after 15 days of delivery.

Pearl by Lela Rose reserves the right to deny an exchange if the merchandise does not meet the return policy requirements or is requested after 15 days of delivery.

  • Exchange must be requested within the listed return periods.
  • Garments must be received in original condition with all tags attached.
  • No exchange will be honored if items are worn, altered, damaged, or Pearl by Lela Rose tags are removed.